Full name, date of birth, email address, mobile number, and any other identifying details provided at the time of registration.
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What information we collect
We may collect the following types of information while you use the 9030 platform. This data is used to improve our services and personalise your experience.
Transaction details via bKash, Nagad, or Rocket, including deposit and withdrawal history (BDT/৳). Full card numbers are never stored.
IP address, browser type, operating system, screen size, and the time and date of access.
A record of which pages you visited on the platform, how long you stayed, and which game or betting sections you accessed.
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How and why your data is used
9030 uses collected data solely for the purposes listed below. Your information is never sold to advertisers or any third party under any circumstances.
- To create your account, verify your identity, and ensure secure login
- To process deposits, withdrawals, and transactions
- To determine eligibility for bonuses, vouchers, and promotions
- To provide customer support and resolve issues
- To maintain platform security and prevent fraudulent activity
- To analyse usage patterns and improve service quality
- To comply with applicable laws and regulatory obligations in Bangladesh
Your information will not be used beyond the purpose for which it was collected.
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Cookies & tracking technologies
What cookies are and why we use them
Cookies are small text files stored on your device. 9030 uses cookies to maintain login sessions, remember your language and preferences, ensure security, and monitor platform performance.
Types of cookies
Essential cookies: Required for login and security. Functional Cookies: Remembers your preferences and settings. Analytics cookies: Helps us understand how the platform is being used.
You can disable cookies through your browser settings. However, disabling essential cookies may prevent key features such as login and transactions from working properly. We take the utmost care when it comes to third-party tracking cookies.
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Data storage, security & third parties
How long your data is retained
Your data is retained for as long as your account is active and as required to meet legal obligations. After your account is closed, all data except legally mandated records will be deleted within a defined period.
Security measures
9030 uses secure connections, encryption, and access controls to keep your data protected — including when it is stored on our servers.
Sharing data with third parties
We do not sell your personal data. However, it may be shared in the following limited circumstances:
- With essential service providers such as bKash and Nagad for payment processing
- As part of our legal obligations, in response to lawful requests from law enforcement authorities
- With security agencies when required for fraud investigations
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Your Data Rights
As a 9030 user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
You may request a summary of the personal information we hold about you at any time. Upon request, details will be provided within the specified timeframe.
If any information in your profile is incorrect or outdated, you may request that it be updated. Keeping your details accurate is in the interest of both you and us.
After closing your account, you may request that your personal data be deleted. However, certain information may be retained for a specified period due to legal obligations.
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Policy updates & how to contact us
Privacy Policy Updates
9030 may update this Privacy Policy from time to time. Whenever significant changes are made, users will be notified on the platform and the date at the top of this page will be updated. We recommend checking this page regularly.
Privacy support
For any questions about your information, your rights, or this policy, please reach out to our support team: [email protected] — get help in Bangla. For general queries, FAQ section can view.
9030 believes that digital entertainment should be enjoyable, safe, and trustworthy. Protecting your personal data is our responsibility, and we take it seriously. If you have any concerns about this policy, don't hesitate to reach out to us.